ELLEVANS PRIVACY POLICY OVERVIEW
Thank you for visiting our site, we acknowledge that providing you with an online shopping experience comes with responsibility and we value your trust. This privacy policy outlines how Ellevans collects, uses, discloses, and protects the personal information of its users. This policy applies to all visitors, customers and users of our website and services.
‘Personal information’ refers to information that directly identifies you, such as your name, address, email address, etc.
1. INFORMATION WE COLLECT
1.1 Personal Information
We may collect personal information such as your name, email address, mailing address, phone number, and payment details when you place an order or create an account on our website.
1.2 Non-Personal Information
We may collect non-personal information automatically when you visit our website, such as your IP address, browser type, device information, and browsing patterns.
2. USE OF COLLECTED INFORMATION
2.1 Personal Information
We may use your personal information to:
- Process and fulfill your orders
- Communicate with you regarding your orders, inquiries, and account-related information
- Provide customer support and respond to your requests
- Send you promotional offers, newsletters, and updates (with your consent)
- Improve our products, services, and website
- Comply with legal obligations
3. INFORMATION SHARING
3.1 Third-Party Service Providers
We may engage trusted third-party service providers to assist with certain business operations, such as payment processing, shipping, and marketing. These providers will have access to the necessary personal information to perform their functions but are strictly prohibited from using it for any other purpose.
3.2 Legal Requirements
We may disclose personal information if required to do so by law, in response to a court order, or to comply with applicable legal or regulatory obligations.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our business, personal information may be transferred to the acquiring entity or third parties involved in the transaction. We will notify you and seek your consent if your personal information is to be used differently from the purposes stated in this Privacy Policy.
4. DATA SECURITY
We employ reasonable security measures to protect the personal information we collect. However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. We have no control over the privacy practices or content of these websites and are not responsible for their practices. We encourage you to review the privacy policies of these third parties before providing any personal information.
6. YOUR RIGHTS AND CHOICES
6.1 Access and Updates
You may access, update, or correct your personal information by logging into your account or contacting us directly.
6.2 Opt-out
You have the right to opt-out of receiving promotional emails from us by following the unsubscribe instructions included in the emails. However, you may still receive transactional or account-related communications.
7. INTERNATIONAL DATA TRANSFERS
As an international business, we may transfer and process your personal information outside of your country of residence. By using our website and services, you consent to the transfer of your information to countries that may have different data protection laws.
8. CHILDREN’S PRIVACY
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.
9. CHANGES TO THE POLICY
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website and updating the “Effective Date” at the top of this page.
10. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@ellevxns.com
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.